Package Includes

• Cochin – Kuala Lumpur – Cochin flight tickets by Air Asia
• Hand baggage allowance in flight : 7 kg
• 3 Nights accommodation in 3 star hotel at Kuala Lumpur 
• 4 Breakfast, 4 Lunch and 3 Dinner
• AC vehicle for transportation and sight seeing as per above itinerary
• Local Tour Guide for all sight seeing
• Professional Malayali Tour Manager through out the trip from Cochin Airport.
• All taxes 

Package Excludes

• Any meals other than mentioned above 
• Meals during the flight journey and at the airports 
• Check in baggage allowance in flight (Approx. Rs.3,500/- for 20kg check in baggage per flight) 
• Any sightseeing tours, entrance fees, games, rides, shows water games other than mentioned above
• Tips, laundry, telephone calls, tea, soft drinks, mineral water, beverages, shopping etc 
• Usage of room mini bar (Items in the room fridge) 
• Travel insurance, PCR, hospitalization etc 
• Malaysia Tourist Visa charges (As of now Free of cost) 
• Anything which is not mentioned in ‘Package includes’. 

Disclaimer

1. Travelvava Private Limited is only a Tour Operator and is not responsible for any circumstances which are beyond their control such as delay/rescheduling or cancellation of flights/trains/ship/boat, local transport, etc or any accidents, natural calamities, strikes/curfew/ hartal/bandh, war, airport closure or any similar unforeseen incidents or restrictions due to any civil/law and order situations that may hamper carrying out the tour program. Hence, Travelvava Private Limited is not liable to meet any expenses thereof. At the same time, all possible coordination assistance shall be provided from their side to overcome the situation.

2. Above package tour is designed (to the extent applicable in each case) by clubbing air / train tickets, local transportation, accommodation, site visits, restaurants, etc. If any of the above service providers met with an issue, other service providers wouldn’t get linked with the same issue. For example, if the flight is cancelled by the airlines, all other booked services such as accommodation, transportation, meals etc will be still confirmed and their cancellation/ amendment charges shall apply if not used as booked. 

3    Visa granting is the sole discretion of the concerned Embassy or Consulate. Clients shall provide all required documents on time for filing the visa application. In case applicants are called for Personal interview, they are required to attend the same before the concerned Consulate at their own cost. Visa fees and other expenses like advance for hotel booking, Insurance and ticket charges are not refundable, if the visa got rejected or delayed. Travelvava Private Limited is not responsible and liable for cancellation of travel due to visa rejection, visa delay etc.

4. Expenses in case of deportation due to entry denied by the immigration /border check post of respective country on arrival shall be borne by the client concerned and we shall not be responsible and liable for any expenses and consequences thereof.

5. Clients may take suitable travel insurance at their own discretion and expense to cover any unforeseen emergency medical treatment/hospitalisation; repatriation of mortal remains (in case of an unfortunate death) during the tour period. Travelvava Private Limited shall not be liable to meet any costs, expenses, damages, loss, etc thereof. However, we shall provide the best possible coordination in such a situation.

6. If the tour program is cancelled by Travelvava Private Limited in any unavoidable circumstances or under Force majeure situation, the amount deposited by the client to us will be refunded in full within 15 working days. Travelvava Private Limited wouldn’t undertake any liability or loss incurred to the client due to such cancellation other than the refund of deposited amount.

7. We are not responsible for any delays or deficiencies in the services provided by third parties. Further, we do not have any control on opening and closing timings of the tourist attractions, monuments, etc. In case of any coach movement restrictions, the Tour Manager/ Driver will do their best to drop clients as near to the place/monuments as possible.

8. Guests should comply with the hotel check-in and check-out policy of respective hotels. Early check-in/late check-out request is subject to room availability, and at the discretion of the hotel management. Any damage caused to the hotel rooms or coach during the tour shall be made good by the concerned guest directly with the service provider.

9. Travelvava Private Limited holds the right to remove the client/s from a group tour without any notice for misbehavior, unethical actions, and consumption of alcohol in the vehicle/ prohibited area etc during this package tour or his/ her travel with the group may endanger the safety and security of the remaining members. No refund will be provided in such a case and legal action may be taken if necessary. Said client/s will be responsible for any fines, charges, consequences endorsed by the concerned authorities.

10. Any disputes arising in respect of the tour shall be subject to Ernakulam, Kerala Jurisdiction

Payment Terms :  75% at the time of making the reservation. Balance payment 20 days before departure

Guests are advised to make payments to the bank account or to the linked official GPay of Travelvava Pvt Ltd ONLY. The Company shall NOT be liable or accountable if any payment is made to any other account or to any personal Gpay.

Cancellation

1. Tickets are non refundable once issued.
2. Date change and name change is not permitted once reserved.
3. Un-used services are non refundable once the tour is started.

Land Package Cancellation Policy

Cancellation - Number of days before departure                           Cancellation charge per person

                                  More than 60 Days                                   :                      25% of the package cost

                                  59 - 30 days                                                   :                      50% of the package cost

                                  29 – 15 days                                                   :                     75% of the package cost

                                  Within 15 days                                             :                       100% of the package cost 

Documentation : 

• Passport should be valid for a minimum 6 months from the date of travel.
• Minimum 2 empty pages should be available in the passport. 
• One passport size photograph with white background must be carried for Visa on arrival purpose. 
• PAN Card copy
• Sufficient US Dollar or Malaysian Currency in hand