Cancellation Policy:Documents for Singapore Visa
1. Original Passport with minimum of 6 months validity from the date of travel
2. Previous Passports (if any)
3. Four Photographs (size : 35mm x 45mm, white background, 80% face enlarged, matt finish, no boarder lines, both ears should be clearly visible, no specs)
4. PAN card copy
5. Six months bank statement – Original statement with bank’s sign and seal on it - 2 sets
6. Additional documents - Income (as applicable)
Disclaimer
1. Travelvava Private Limited is only a Tour Operator and is not responsible for any circumstances which are beyond their control such as delay/rescheduling or cancellation of flights/trains/ship/boat, local transport, etc or any accidents, natural calamities, strikes/curfew/ hartal/bandh, war, airport closure or any similar
unforeseen incidents or restrictions due to any civil/law and order situations that may hamper carrying out the tour program. Hence, Travelvava Private Limited is not liable to meet any expenses thereof. At the same time, all possible coordination assistance shall be provided from their side to overcome the situation.
2. Above package tour is designed (to the extent applicable in each case) by clubbing air / train tickets, local transportation, accommodation, site visits, restaurants, etc. If any of the above service providers met with an issue, other service providers wouldn’t get linked with the same issue. For example, if the flight is cancelled by
the airlines, all other booked services such as accommodation, transportation, meals etc will be still confirmed and their cancellation/ amendment charges shall apply if not used as booked.
3. Visa granting is the sole discretion of the concerned Embassy or Consulate. Clients shall provide all required documents on time for filing the visa application. In case applicants are called for Personal interview, they are required to attend the same before the concerned Consulate at their own cost. Visa fees and other expenses like advance for hotel booking, Insurance and ticket charges are not refundable, if the visa got rejected or delayed. Travelvava Private Limited is not responsible and liable for cancellation of travel due to visa rejection, visa delay etc.
4. Expenses in case of deportation due to entry denied by the immigration /border check post of respective country on arrival shall be borne by the client concerned and we shall not be responsible and liable for any expenses and consequences thereof.
5. Clients may take suitable travel insurance at their own discretion and expense to cover any unforeseen emergency medical treatment/hospitalisation; repatriation of mortal remains (in case of an unfortunate death) during the tour period. Travelvava Private Limited shall not be liable to meet any costs, expenses, damages, loss, etc thereof. However, we shall provide the best possible coordination in such a situation.
6. If the tour program is cancelled by Travelvava Private Limited in any unavoidable circumstances or under Force majeure situation, the amount deposited by the client to us will be refunded in full within 15 working days. Travelvava Private Limited wouldn’t undertake any liability or loss incurred to the client due to such cancellation other than the refund of deposited amount.
7. We are not responsible for any delays or deficiencies in the services provided by third parties. Further, we do not have any control on opening and closing timings of the tourist attractions, monuments, etc. In case of any coach movement restrictions, the Tour Manager/ Driver will do their best to drop clients as near to the place/monuments as possible.
8. Guests should comply with the hotel check-in and check-out policy of respective hotels. Early check-in/late check-out request is subject to room availability, and at the discretion of the hotel management. Any damage caused to the hotel rooms or coach during the tour shall be made good by the concerned guest directly with the service provider.
9. Travelvava Private Limited holds the right to remove the client/s from a group tour without any notice for misbehavior, unethical actions, and consumption of alcohol in the vehicle/ prohibited area etc during this package tour or his/ her travel with the group may endanger the safety and security of the remaining members. No refund will be provided in such a case and legal action may be taken if necessary. Said client/s will be responsible for any fines, charges, consequences endorsed by the concerned authorities.
10. Any disputes arising in respect of the tour shall be subject to Ernakulam, Kerala Jurisdiction.
