Cancellation Policy:Important Note
- * Fight timings and routes are indicative and subject to change.
- Original Govt. ID card is mandatory to carry. You should carry ‘any one’ of the following documents while travelling. Election ID Card / Aadhar Card/ Passport / Indian Driving License / Govt. employee ID card.
Disclaimer
1. Travelvava Private Limited is only a Tour Operator and is not responsible for any circumstances which are beyond their control such as delay/rescheduling or cancellation of flights/trains/ship/boat, local transport, etc or any
accidents, natural calamities, strikes/curfew/ hartal/bandh, war, airport closure or any similar unforeseen incidents or
restrictions due to any civil/law and order situations that may hamper carrying out the tour program. Hence, Travelvava
Private Limited is not liable to meet any expenses thereof. At the same time, all possible coordination assistance shall be
provided from their side to overcome the situation.
2. Above package tour is designed (to the extent applicable in each case) by clubbing air / train tickets, local
transportation, accommodation, site visits, restaurants, etc. If any of the above service providers met with an issue,
other service providers wouldn’t get linked with the same issue. For example, if the flight is cancelled by the airlines, all
other booked services such as accommodation, transportation, meals etc will be still confirmed and their cancellation/
amendment charges shall apply if not used as booked.
3. If the tour program is cancelled by Travelvava Private Limited in any unavoidable circumstances or under Force
majeure situation, the amount deposited by the client to us will be refunded in full. Travelvava Private Limited wouldn’t
undertake any liability or loss incurred to the client due to such cancellation other than the refund of deposited amount.
4. Clients may take suitable travel insurance at their own discretion and expense to cover any unforeseen
emergency medical treatment/hospitalisation; repatriation of mortal remains (in case of an unfortunate death) during
the tour period. Travelvava Private Limited shall not be liable to meet any costs, expenses, damages, loss, etc thereof.
However, we shall provide the best possible coordination in such a situation.
5. We are not responsible for any delays or deficiencies in the services provided by third parties. Further, we do
not have any control on opening and closing timings of the tourist attractions, monuments, etc. In case of any coach
movement restrictions, the Tour Manager/ Driver will do their best to drop clients as near to the place/monuments as
possible.
6. Guests should comply with the hotel check-in and check-out policy of respective hotels. Early check-in/late
check-out request is subject to room availability, and, at the discretion of the hotel management. Any damage caused to
the hotel rooms or coach during the tour shall be made good by the concerned guest directly with the service provider.
7. Travelvava Private Limited holds the right to remove the client/s from a group tour without any notice for
misbehavior, unethical actions, and consumption of alcohol in the vehicle/ prohibited area etc during this package tour
or his/ her travel with the group may endanger the safety and security of the remaining members. No refund will be
provided in such a case and legal action may be taken if necessary. Said client/s will be responsible for any fines, charges,
consequences endorsed by the concerned authorities.
8. Any disputes arising in respect of the tour shall be subject to Ernakulam, Kerala Jurisdiction.
