• Original Govt. ID card is mandatory to carry. You should carry ‘any one’ of the following documents while travelling. Election ID Card / Aadhar Card// Passport / Indian Driving License / Govt. employee ID card.
  
• Lower Berth is not guaranteed in the trains as it is subject to availability at the time of reservation of tickets.
• Name change and date change is not permitted once the tickets are issued.  

Disclaimer

1.   Travelvava Private Limited is only a Tour Operator and is not responsible for any circumstances which are beyond their control such as delay/rescheduling or cancellation of flights/trains/ship/boat, local transport, etc or any accidents, natural calamities, strikes/curfew/ hartal/bandh, war, airport closure or any similar unforeseen incidents or restrictions due to any civil/law and order situations that may hamper carrying out the tour program. Hence, Travelvava Private Limited is not liable to meet any expenses thereof. At the same time, all possible coordination assistance shall be provided from their side to overcome the situation.

2.     Above package tour is designed (to the extent applicable in each case) by clubbing air / train tickets, local transportation, accommodation, site visits, restaurants, etc. If any of the above service providers met with an issue, other service providers wouldn’t get linked with the same issue. For example, if the flight is cancelled by the airlines, all other booked services such as accommodation, transportation, meals etc will be still confirmed and their cancellation/ amendment charges shall apply if not used as booked.

3.    If the tour program is cancelled by Travelvava Private Limited in any unavoidable circumstances or under Force majeure situation, the amount deposited by the client to us will be refunded in full within 15 working days.  Travelvava Private Limited wouldn’t undertake any liability or loss incurred to the client due to such cancellation other than the refund of deposited amount.

4.     Clients may take suitable travel insurance at their own discretion and expense to cover any unforeseen emergency medical treatment/hospitalisation; repatriation of mortal remains (in case of an unfortunate death)  during the tour period. Travelvava Private Limited shall not be liable to meet any costs, expenses, damages, loss, etc thereof. However, we shall provide the best possible coordination in such a situation.  

5.     We are not responsible for any delays or deficiencies in the services provided by third parties.  Further, we do not have any control on opening and closing timings of the tourist attractions, monuments, etc.  In case of any coach movement restrictions, the Tour Manager/ Driver will do their best to drop clients as near to the place/monuments as possible.

6.      Guests should comply with the hotel check-in and check-out policy of respective hotels. Early check-in/late check-out request is subject to room availability, and, at the discretion of the hotel management. Any damage caused to the hotel rooms or coach during the tour shall be made good by the concerned guest directly with the service provider.

7.      Travelvava Private Limited holds the right to remove the client/s from a group tour without any notice for misbehavior, unethical actions, and consumption of alcohol in the vehicle/ prohibited area etc during this package tour or his/ her travel with the group may endanger the safety and security of the remaining members. No refund will be provided in such a case and legal action may be taken if necessary. Said client/s will be responsible for any fines, charges, consequences endorsed by the concerned authorities. 

8.               8.   Any disputes arising in respect of the tour shall be subject to Ernakulam, Kerala Jurisdiction.

• Kerala - Madgaon (Goa) Sleeper Class train tickets as mentioned above.
• Madgaon (Goa) – Ernakulam  train ticket by 3  Tier AC  as mentioned above.
• 2 nights’ accommodation in standard AC rooms in 3 star hotel
• AC coach for transportation and sight seeing as per above itinerary.
• Daily Breakfast, Lunch & Dinner at Goa (Our meal service starts from Lunch at Goa)
• Free use of swimming pool and hotel facilities
  
• Professional Tour Manager from Travelvava throughout the journey
• All taxes
  

• Any meals other than mentioned above
• Breakfast on arrival day at Goa
  
• Food during the train journey & at Railway stations
• Drinks (hot drinks, Soft drinks, mineral water, tea etc – to be paid directly at hotel).
• Tips, telephone calls, laundry, shopping etc
• Any games, rides, shows, boating etc other than mentioned in ‘inclusions’
• Any travel insurance and treatments
• Any Entrance fees
• Anything which is not included in ‘package includes’

Payment : 50% payment at the time of making the reservation. Balance payment can be made 20 days before departure.

Cancellation Policy

• Indian Railways cancellation rules apply for train ticket cancellations
• No refund will be provided if cancelled within 15 days of travel.
• Between 30 – 16 days of departure 75% of package rate  and Upto 31 days before departure 25% of package rate will be deducted if cancelled.
• Unused services are non refundable once the tour is started.
• Refund : Cancellation and handling charges will apply for all refund requests.